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Home :: Customer Service :: Ordering Info
 
Ordering Info Call us at 1-800-572-5750

 
Order Status
Order History
Ordering and Payment Options
Printable Order Form
Shipping Information
Return Policy
 
Order Status and Tracking
You can check the status of your order at any time by logging into your account and clicking on the "Check the Status of My Recent Orders" link.
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Order History
You can check your order history at any time by logging into your account and clicking on the "Order History" link.
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Ordering and Payment Options
Whether this is your first time shopping online or your hundreth time, we want your shopping experience to be as enjoyable as possible. That's why we offer three easy and convenient ways to shop the Exposures web site. Take a look...
1. One way to shop our website is to simply browse through the items by clicking on a category along the top of the screen. You will be able to search our selection of albums, scrapbooks, frames, storage and gifts.
2. And if you have an idea of what you're looking for but aren't sure exactly where to find it, try our Search Feature located at the top of the page. It allows you to look for an item using a keyword or by simply typing the product number.

Certain transactions on our site may result in a pop-up page being displayed. If you click on the "Add to Bag" button and nothing appears to happen, you probably have a pop-up blocker preventing the next page from showing. You can temporarily disallow the pop-up blocker from preventing display. Please see instructions for your particular blocker software. We accept Visa, MasterCard, American Express and Discover.
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Printable Order Form
If you don’t have a catalog you can still mail in your order. Simply download an order form.
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Shipping & Handling Information

Processing Time
Most orders ship from our warehouse in 2-3 working days from receipt of your order (4-6 working days for personalized items).

Standard Shipping
We use USPS (United States Post Office) as our delivery agent. Allow up to 7-10 working days for shipments to reach you after leaving our warehouse. You can ship an order to yourself at a different address. Please use a street address whenever possible; PO boxes may delay delivery.


Shipping and Handling Chart*

Merchandise Total S / H
$0 - $24.99 Add $6.50
$25.00 - $74.99 Add $9.99
$75.00 - $124.99 Add $16.99
$125.00 - $199.99 Add $19.99
$200.00 - $299.99 Add $23.99
$300.00 and up Add 11%
*Note: Some of our larger items may require additional shipping charges as indicated in the product copy.

$4.99 will be added to your shopping bag for each package sent to an additional address.

We will ship to APO and FPO address, as well as the US Territories and Canada (see "priority mail" below).

Express Shipping (No PO Boxes Allowed)
We have three express shipping methods in addition to the standard shipping listed above. Express shipping is not available for oversized items; shipments to PO boxes, drop-ship items, or out-of-stock items.

Express Shipping: FedEx Home/Ground 3-4 Day Service Your order will arrive in 3-4 business days after leaving our warehouse (see processing time above). Additional Cost: $8.99.

2nd Day Air Shipping: FedEx Air 2 Day Service Your order will arrive in 2 business days after leaving our warehouse (see processing time above). Additional Cost: $13.99.

Overnight Shipping: FedEx 1 Day Air Your order will arrive the next day after leaving our warehouse (see processing time above).Additional Cost: $37.99.

PRIORITY MAIL SHIPPING IS FOR CUSTOMERS OUTSIDE THE CONTINENTAL UNITED STATES ONLY. $6.00 will be added to Priority Mail orders shipped to AK, HI, Puerto Rico and U.S. territories. It is highly recommended that customers outside the Continental United States choose Priority Mail Service, otherwise it can take as much as 4 to 6 weeks for delivery.

White Glove Service
White Glove service is recommended, where noted, for an extra charge of $95 (in addition to the truck freight surcharge). This service includes a scheduled inside first-floor delivery (Mon.-Fri. 8a.m.-5p.m.), uncrating, placement in room and disposal of all packing material. Any necessary assembly not included. Please allow a 4-hour window. For White Glove service please call customer service at 1-800-572-5750.

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Return Policy
We hope that our products inspire you to celebrate and document your life. Your 100% satisfaction is our goal. However, if an item you receive is not satisfactory, for any reason, there are easy return instructions on the back of the packing slip enclosed with your order. Or contact our Customer Service Department for detailed instructions. Sorry, we do not accept COD shipments and do not refund or return shipping costs.
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